Refund Policy

How a transaction can be cancelled by a cardholder

Purchases can be made on-line using your Visa or Mastercard. Mardeco International Ltd. uses the secure facilities of Paypal.  Mardeco International Ltd. will not record or store your credit card number.

When an on-line transaction has been successful, Paypal will debit your credit card and credit Mardeco's bank account. At this time, a success email will be sent to you and the Mardeco office. This triggers our staff to commence processing your order.

If you need to cancel your on-line order, please notify the Mardeco office by email, fax or phone as soon as possible after you have made your transaction in order to avoid Packaging and Freight charges.

Delivery time

Your order will be dispatched within two working days of your successful on-line transaction.

The return of goods

If for any reason you are not happy with your purchase, provided the goods have not been used and the packaging is in good order, they can be returned within two working days of receiving the goods. If you have received a faulty product, you can return your purchase for a replacement or a full refund (excluding postage and handling). Please contact customer service on 0800 820 840 to return your product to us for testing. Please choose carefully and check sizing before ordering.

Return goods to:

 If you require further assistance, please call toll free 0800 820 840 or 09 4280658.